Privacy Policy
Your privacy matters to us - here's how we protect your personal information
Introduction
At Smartterminalprop, we understand that managing your financial data requires absolute trust. This policy explains how we collect, use, and safeguard your personal information when you use our budget performance metrics platform.
We've designed our data practices to comply with Vietnamese privacy laws while maintaining the highest standards of data protection. Your financial privacy isn't just a legal requirement for us – it's fundamental to building the trust that makes our service valuable.
Information We Collect
When you use our budget performance metrics tools, we collect several types of information to provide you with accurate financial insights:
- 1 Financial Data: Budget entries, expense categories, income sources, and transaction patterns you input into our system
- 2 Account Information: Name, email address, phone number, and business details when you create an account
- 3 Usage Analytics: How you interact with our platform, which features you use most, and performance metrics data
- 4 Technical Data: IP address, browser type, device information, and system logs for security and troubleshooting
Important: We never access your actual bank accounts or credit cards. All financial data is manually entered by you or imported through secure, read-only connections you authorize.
How We Use Your Information
Your data serves specific purposes within our budget performance platform. We use your information to generate meaningful financial insights and improve our service quality.
- A Calculate budget performance metrics, variance analysis, and spending trend reports
- B Provide personalized recommendations for budget optimization and financial planning
- C Send account updates, security alerts, and service notifications via email
- D Improve our algorithms and develop new features based on aggregated usage patterns
- E Comply with Vietnamese financial regulations and tax reporting requirements
Data Protection and Security
Protecting your financial information is our top priority. We've implemented multiple layers of security to keep your data safe from unauthorized access.
All data transmission occurs through SSL encryption, and your information is stored on servers located in secure data centers with 24/7 monitoring. We use AES-256 encryption for data at rest and maintain regular security audits.
Our security measures include two-factor authentication, regular password requirements, automatic session timeouts, and real-time fraud monitoring. We also maintain comprehensive backup systems to prevent data loss.
Your Privacy Rights
Under Vietnamese privacy laws and our commitment to transparency, you have several rights regarding your personal data:
- • Access: Request a complete copy of all personal data we store about you
- • Correction: Update or correct inaccurate information in your account at any time
- • Deletion: Request permanent removal of your account and all associated financial data
- • Portability: Export your budget data in standard formats for use with other services
- • Restriction: Limit how we process your data while maintaining basic service functionality
To exercise these rights, contact us using the information below. We'll respond to your request within 30 days and verify your identity before making any changes to your account.
Data Sharing and Third Parties
We maintain strict control over your financial information and never sell your personal data to third parties. However, we do work with trusted service providers who help us deliver our budget performance platform.
These partners include cloud hosting providers, email service platforms, and analytics tools. All third-party relationships include contractual obligations to protect your data and use it only for specified purposes.
We may disclose information when required by Vietnamese law, court orders, or government regulations. In such cases, we'll notify you unless legally prohibited from doing so.
Data Retention
We retain your financial data for as long as you maintain an active account with us. After account closure, we keep essential records for seven years to comply with Vietnamese accounting and tax requirements.
System logs and technical data are typically deleted after 12 months, while aggregated, anonymized analytics data may be retained longer to improve our services. You can request immediate deletion of your personal data, though some information may need to be retained for legal compliance.
International Data Transfers
While our primary servers are located within Vietnam, some of our trusted service providers operate internationally. When your data is transferred outside Vietnam, we ensure adequate protection through contractual safeguards and compliance with international data protection standards.
We regularly review our international partners to ensure they maintain privacy standards equivalent to Vietnamese requirements.
Updates to This Policy
We review and update this privacy policy annually or when significant changes occur to our data practices. When we make material changes, we'll notify you via email and through an announcement on our platform.
Continued use of our service after policy updates indicates your acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
Questions about this privacy policy or how we handle your data? We're here to help.
Email: contact@smartterminalprop.com
Phone: +84 26 9386 1479
Address: 290 Hẻm 47/52 Bùi Đình Túy, Phường 24, Bình Thạnh, Thành phố Hồ Chí Minh 700000, Vietnam
Our privacy team typically responds to inquiries within 2-3 business days.